The HelpLine is free of charge and is operated by the Brain Injury Alliance of Connecticut (BIAC). Staffed by Certified Brain Injury Specialists, there are many ways to access the HelpLine:
- Call 1.800.278.8242
During regular business hours (Mon. – Thurs. 8:30am–5pm; Friday 8:30am – 2:00pm) callers will be immediately transferred to a Certified Brain Injury Specialist, if one is available. For those who leave a message, a Certified Brain Injury Specialist will respond the same day as possible. Those who contact BIAC outside of regular business hours may leave a message and a Certified Brain Injury Specialist will return calls during the next business day.
Inquiries can also be submitted by completing BIAC’s HelpLine contact form online. A Certified Brain Injury Specialist will contact you by the next business day.
- Individual Consultation
An in-person consultation with a Certified Brain Injury Specialist can be provided in our accessible Windsor office by calling 1.800.278.8242 to schedule an appointment.
BIAC also receives inquiries via our Facebook page, although we remind you that some comments and postings on Facebook are visible to the general public. As such, we recommend that any sensitive medical or personal information not be submitted to us through this platform. All submissions will be acknowledged as soon as possible. Please remember that Certified Brain Injury Specialists are only available during BIAC’s regular office hours.
- Support Groups
BIAC also offers Support Groups throughout the state to provide individuals with brain injuries and family members the opportunity to connect with each other for peer-to-peer support.
Helpline contact form